God has richly blessed Florida Hospital and the people who have endeavored to extend the healing ministry of Christ. We have become the fine institution we are today through the courage, conviction, hard work and dedication to a purpose greater than any one person.

Florida Hospital hopes all employees think of themselves as extensions of God's caring nature in their work in healing and comforting the sick, and to share hope and the good news of His love in word and action. People are special at Florida Hospital, and our patients and visitors notice that when they first walk through our doors.

Our employees have made providing service their priority, caring for the whole person. Part of caring for the whole person comes from taking pride in the hospital environment — from the way we dress, to the way our buildings are designed and to the way our grounds are kept. We strive to provide the best medical service in a friendly Christian atmosphere. The way our fellow coworkers, patients, physicians and visitors are treated reflects on the entire organization.

Employees are expected to be courteous, friendly and helpful at all times. This is so important to Florida Hospital that customer service guidelines are included in all job descriptions and are part of all yearly performance evaluations. Some ways that we achieve service excellence are by:

• Reflecting a caring, compassionate attitude towards patients and visitors
• Holding conversation at an appropriate volume
• Not smoking in hospital facilities
• Displaying a professional appearance by wearing appropriate attire
• Maintaining the hospital's beautiful and clean grounds by not littering
• Showing care and courtesy by holding elevator doors
• Giving directions to those who appear lost

We recognize that each human being comes from the Creator and is entitled to personal respect, basic rights and fair treatment. "Do unto others . . ." is a well-known Christian phrase that provides a precedent for everything we do here. We hope to welcome you into our family as we continue our mission to extend the healing ministry of Christ.

Florida Hospital affords equal opportunity to all qualified employees and applicants for employment, regardless of race, creed, color, disability, sex, age, national origin or marital status.